At Iobit Support, we prioritize your satisfaction and aim to provide unparalleled service. Our return policy is designed to ensure a seamless and hassle-free experience for our valued customers. Below is an outline of our return policy guidelines:
30-Day Money-Back Guarantee: We stand behind the quality of our products and offer a 30-day money-back guarantee on all eligible purchases. If you are not completely satisfied with your IObit product within 30 days of purchase, simply contact our customer support team for a full refund.
Support Services: Paramount Plus strives to provide satisfactory support services to all users. If a user is dissatisfied with the support received, they may contact customer service to address their concerns and seek resolution.
Technical Issues: In the event of technical issues affecting the streaming experience, users are encouraged to reach out to Paramount Plus support for assistance. While we endeavor to resolve all technical issues promptly, we cannot guarantee uninterrupted service.
Eligibility Criteria: To qualify for a refund, the following criteria must be met:
The product must have been purchased directly from IObit or an authorized reseller.
The refund request must be made within 30 days of the original purchase date.
The product must be in its original condition, including all packaging and documentation.
Refund Process: To initiate a refund request, please contact our customer support team with your order details and reason for the return. Once your request is approved, you will receive instructions on how to return the product. Upon receipt of the returned item, we will process your refund within [X] business days.
Exceptions: Please note that certain products may be excluded from our standard return policy due to their nature or licensing terms. Such exceptions will be clearly communicated at the time of purchase.
Contact Us: For any questions or assistance regarding our return policy, please don't hesitate to contact our customer support team. We are available [X] days a week to ensure your satisfaction.
Final Note: Iobit Support is committed to providing exceptional products and service to our customers. We appreciate your trust in us and strive to make your experience with Iobit a positive one. Thank you for choosing Iobit Support.